LOGISTICS

Shipping & after-sales

From our hands to your door. Everything about delivery, tracking and taking care of your order.

LOGISTICS FAQ

Common questions

How long will delivery take?+

Typically 7–14 business days, depending on your location and local customs processing.

How do I track my order?+

We email a tracking number as soon as your parcel ships. If it hasn't arrived in a few days, reach out and we'll look into it.

Do I pay customs or duties?+

Any import duties or taxes are set by your country and aren't included at checkout. They're the responsibility of the recipient.

How do returns work?+

Please review our Refund Policy, then contact us with your order number to start a return or exchange.