Shipping & after-sales
From our hands to your door. Everything about delivery, tracking and taking care of your order.
Common questions
How long will delivery take?+
Typically 7–14 business days, depending on your location and local customs processing.
How do I track my order?+
We email a tracking number as soon as your parcel ships. If it hasn't arrived in a few days, reach out and we'll look into it.
Do I pay customs or duties?+
Any import duties or taxes are set by your country and aren't included at checkout. They're the responsibility of the recipient.
How do returns work?+
Please review our Refund Policy, then contact us with your order number to start a return or exchange.